Frequently Asked Questions

What is the National Disability Insurance Scheme (NDIS)?

The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. The NDIS gives you more choice and control over how, when and where your supports are provided, and gives you certainty you will receive the support you need over your lifetime. A plan of supports tailored to your individual needs will be developed to help you achieve your goals. This could include your existing supports if you are happy with your arrangements and if they meet your needs and goals.

What are Person Centred Approaches?

Person centred approaches empower people to discover what they want and how to support them to live in their own communities as they choose. It is about listening to people and how they tell their story and support them to move closer towards what’s important to and for them. Utilising mainstream services and community resources for assistance instead of relying on specialist services.

What does a Case Management session look like?

Case management is a collaborative, person-centred process that assesses an individual’s needs, determines goals and implements a plan. There are phases of case management that include: engagement and relationship building; information collection and assessment; planning and prioritising needs; implementation of a plan; monitoring and reviewing the plan and check in with the client if the goals have been achieved and prepare closure or reassessment.

Why Transpersonal Art Therapy?

Transpersonal Art Therapy allows for people to tap into their own inner resources to discover their strengths, aspirations, and find meaning to the highs and lows in life. By exploring your inner self and discovering your own inner strengths and attributes it can support you to deal with overwhelming emotions, transitions, grief and loss, body image and dealing with difficult relationships.

What will I get out of a Mentoring Session?

Mentoring supports and encourages people to manage their own learning in order to build on their own strengths and develop new skills. I believe that a mentor should support the mentee to build on their self-esteem and confidence in their role and identify the strengths and weaknesses in their role.

Some of the key process in a mentoring session;

  • Explore individual goals and learning outcomes
  • Identify what motivates you to learn and be creative in your role
  • Establish boundaries and a conflict resolution strategy, should it be needed
  • Tools to support you with the mentoring process – journaling / art / mindfulness
  • Identify who your supports are in your role.

What makes Anala so different?

At Anala we support and guide individuals, families, young people, the frail aged and organisations by creating unique programs and services to cater for your personal or organisational requirements. In the back of our minds our mission is always there; to create individualised supports to cater for your lifestyle needs.

Can you help me with NDIS information?

We are always here to answer your questions! We live and breathe NDIS, and are happy to share our knowledge. If we don’t know the answer to your question we will support you to find the answer by pointing you in the right direction for where you might find that information. Don’t sit at home with a burning question, pick up the phone and give us a call; chances are one of our experienced team members will be able to help you out.

I'm not happy with my care provider but I'm not sure if I can change, what should I do?

If you have an active NDIS plan you no longer need to stay with a care provider if they are not supporting you or your loved one in a way which you are happy with. To start with having a conversation with your provider to see if they are willing to rectify the situation would be advisable. Our friendly staff are willing to support you, as a coordination of support provider difficult conversations and supporting you to be well supported by a quality care provider is what we do! Give us a call and we can help you to get the quality assistance you deserve!

Do you provide support in regional New South Wales?

Anala is passionate about bringing quality services to regional areas. Our head office is based in Mittagong, in the Southern Highlands of NSW. From here we outreach NSW wide, we are in the Murrumbidgee region of NSW on a fortnightly basis. We have supported clients in Lithgow, Central Coast, Batemans Bay, Albury, Griffith and everywhere in-between. If you live in a rural area get in touch with us to find out how we can support you!

Contact Anala today – live life your way

Phone 02 4872 4371 or email

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